Last updated: January 19, 2026

Privacy Policy

This Privacy Policy for Experience Fresh, doing business as EXF (“we,” “us,” or “our”), describes how and why we may collect, store, use, and share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at https://experiencefresh.com
Engage with us as a full-service advertising and marketing agency
Interact with us through marketing activities, events, or other related channels

If you do not agree with this Privacy Policy, please do not use our Services. If you have questions or concerns, contact us at contact@experiencefresh.com.

Summary of Key Points

This summary highlights key aspects of our Privacy Policy. Please review the full policy for complete details.

We collect personal information you voluntarily provide and certain information automatically collected when you use our Services.
We do not process sensitive personal information.
We do not collect personal information from third parties.
We process information to operate, improve, and secure our Services and comply with legal obligations.
You may have privacy rights depending on your location.

What Information Do We Collect?
How Do We Process Your Information?
When and With Whom Do We Share Your Personal Information?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do United States Residents Have Specific Privacy Rights?
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide.

This may include:

Names
Email addresses
Phone numbers

All personal information you provide must be accurate and current.

Sensitive Information

We do not process sensitive personal information.

Information Automatically Collected

In Short: Some information is collected automatically when you use our Services.

This may include:

IP address
Browser type and device characteristics
Operating system
Language preferences
Referring URLs
Location data (precise or imprecise)
Usage and interaction data

This information is used to maintain security, operate our Services, and perform analytics.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services.

We use personal information to:

Respond to inquiries and provide customer support
Enable communications
Send marketing and promotional communications (you may opt out at any time)
Evaluate and improve our Services, marketing, and user experience
Prevent fraud and maintain security
Comply with legal obligations

We only process personal information when we have a valid legal basis to do so.

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in limited circumstances.

We may disclose personal information:

To service providers under written contracts
During business transfers such as mergers, financing, or asset sales

We do not sell or share personal information for commercial purposes and have not done so in the past twelve (12) months.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: Yes, we may use cookies and similar technologies.

Cookies and similar technologies help us:

Maintain site security
Improve functionality
Save preferences
Assist with analytics and advertising

Google Analytics

We may share information with Google Analytics to track and analyze usage of our Services.
You can opt out at: https://tools.google.com/dlpage/gaoptout

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

5. How Long Do We Keep Your Information?

In Short: We retain personal information only as long as necessary.

We keep personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. How Do We Keep Your Information Safe?

In Short: We implement reasonable safeguards to protect your information.

We use appropriate technical and organizational measures to protect personal information. However, no system can be guaranteed to be 100% secure. Use of our Services is at your own risk.

7. Do We Collect Information From Minors?

In Short: No.

We do not knowingly collect, solicit, or market to children under 18. If we learn that we have collected information from a minor, we will promptly delete it.

8. What Are Your Privacy Rights?

Depending on your location, you may have rights to:

Access your personal information
Correct inaccuracies
Request deletion
Obtain a copy of your personal information
Withdraw consent

To exercise these rights, contact us using the details below.

9. Controls for Do-Not-Track Features

Most browsers include a Do-Not-Track (“DNT”) feature. Currently, there is no uniform standard for recognizing DNT signals, and we do not respond to them at this time.

If a tracking standard is adopted in the future, we will update this Privacy Policy accordingly.

10. Do United States Residents Have Specific Privacy Rights?

In Short: Yes, depending on your state.

Residents of certain U.S. states (including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia) may have additional rights.

Categories of Personal Information We Collect

Category	Examples	Collected
Identifiers	Name, email, IP address	YES
Customer Records	Contact and employment info	YES
Professional Information	Job-related information	YES
All other listed categories	Demographic, biometric, commercial, etc.	NO

Retention

Identifiers: As long as an account exists
Customer Records: 6 months
Professional Information: As long as an account exists

Your Rights May Include

Right to know and access
Right to correction
Right to deletion
Right to data portability
Right to opt out of targeted advertising or profiling
Right to non-discrimination

How to Exercise Your Rights

You may submit a request by:

Completing a data subject access request
Visiting https://experiencefresh.com/contact-us/
Emailing contact@experiencefresh.com

Request Verification

We may verify your identity before fulfilling a request and may request additional information if necessary.

Appeals

If your request is denied, you may appeal by emailing contact@experiencefresh.com. If denied, you may contact your state attorney general.

11. Do We Make Updates to This Notice?

In Short: Yes.

We may update this Privacy Policy periodically. The revised date will be reflected at the top of the document.

12. How Can You Contact Us About This Notice?

Experience Fresh
308 N 21st St.
St. Louis, MO 63103
United States
contact@experiencefresh.com

13. How Can You Review, Update, or Delete the Data We Collect From You?

You may request access to, correction of, or deletion of your personal information by submitting a data subject access request.