An older couple smiles together in a bright kitchen; the man chops vegetables on a cutting board while the woman, holding a glass of white wine, stands beside him. Fresh produce and plants are visible on the counter.

We Built a Brand that Cares for the Caregiver

Industry

Health + Wellness

What We Did

Brand Strategy | Photography | Video Production | Advertising | Email Marketing | CRM Tracking

TCare

Powered by AI and human touch, TCARE supports caregivers through the complexities of caregiving to help health plans, employers, and families get to a place of better care.

TCARE built an incredibly valuable network of resources designed to care for seniors by supporting those who care for them. Their unique position is a win for all involved: seniors receive the care they need while staying in their home, caregivers avoid burnout, and insurance companies minimize paying for expensive hospital stays and long term care solutions. TCARE’s growth trajectory was dependent on connecting with all three unique audiences, communicating value, and driving action. This required a measurable, omni-channel marketing strategy that communicates their brand as authoritative and growth-minded as well as a gentle, compassionate resource to seniors and caregivers.

TCARE’s vision was to position their agency strategically at each phase of business growth, aligning their marketing efforts with their startup status. They aimed to clarify their brand message to effectively communicate their value across audiences. Experience Fresh’s partnership with TCARE not only effectively addresses their unique startup challenges, but also empowers them to align marketing strategies with their ambitious growth trajectory. By providing comprehensive support, developing data-driven action plans and enhancing caregiver engagement, TCARE is positioned to fulfill their mission as a reliable resource for caregivers and valuable partner for insurance companies.

A hand holding a smartphone displays an email from TCARE. The email features an image of two women smiling outdoors, information about caregiver support, and a section about a caregiver named Jessica.
A postcard and envelope for TCARE. The postcard shows an older woman and a man cooking together in a home kitchen, with text about new partner support for loved one’s care and icons for services. The envelope has TCARE’s logo and contact details.
A blue United Healthcare card with bold graphic lines and the text Your Independence matters. The United Healthcare logo is in the bottom left corner. The background is light gray.
A brochure spread featuring an older couple smiling and preparing food together in a kitchen. The text discusses supporting loved ones with tasks like groceries and meal prep, and provides contact information for UnitedHealthcare and TCARE.
A flyer featuring UnitedHealthcare and TCARE logos, a QR code, and text inviting users to scan to learn about a concierge service available at no additional cost. The right side of the flyer is blank.
Two TCARE promotional flyers on a gray surface, each featuring a portrait of a smiling woman—one in casual clothes, one in scrubs—with text about reducing caregiver load and supporting families, accented with purple and teal graphics.
A collage of four ads shows seniors and caregivers smiling together at home, preparing food and sharing moments. The ads promote TCARE and Prudential, encouraging self-care and independence for older adults.